7 January 2022

The Rapid Response Team

Please join us in welcoming the latest additions to Mayfair’s Health and Wellbeing Centre.

This is Sue and Pip of the Rapid Response Team. Along with their colleagues Sue, Jane, Shula and Danielle, they will be taking up residence in the HWBC this year.

Who are the Rapid Response Team? They are a small team of nurses and health care assistants who work for Shropshire Community Health NHS Trust in conjunction with Shropshire Council. They can provide rapid response in the event of a crisis, working with adults at risk of inappropriate hospital attendance or admission but who are medically safe to be treated or cared for in the community. The team responds within two hours of a referral and provides short-term care for up to 72 hours.

Referrals can me made through GPs, carers, district nurses, paramedics, 111 or other healthcare services.

The Rapid Response system started in the Telford and Wrekin area more than 20 years ago and is now being extended. The team based in the HWBC will be working to provide urgent care in the Church Stretton area, with a roll-out to the rest of the south-west and east of the county very soon.

This is great news for the Strettons, which has been at the sharp end of the growing national care crisis over the past couple of years.

Patricia Davies, chief executive of Shropshire Community Health, said: “The Rapid Response team has been a huge success story in terms of making sure people get the care they need as quickly as possible, and it shows what we can achieve when professionals from different organisations work together as one team.

“During the pandemic it has been more important than ever to keep people out of hospital where possible, and this team has been critical to that. Evidence shows that people make a better and a quicker recovery when they are able to get care in their own home, so this has been a vitally important piece of work.”