31 May 2021

Volunteers’ Week

A special date in the Mayfair calendar, Volunteers’ Week is a chance to celebrate our volunteers and thank them for everything they’ve done over the past twelve months. This year, looking back, their contributions have perhaps been more meaningful than ever.

‘Volunteers’ Week 2021 is not only the perfect opportunity to thank our incredible volunteers, but also to reflect on the impact Covid-19 has had on our local community over the past year, and how that same local community offered support to one another.’ – Kate Slater, Mayfair Volunteer Coordinator

Last year, when we entered the first nationwide lockdown, Mayfair’s doors closed to the public. But while our doors were closed, we still had our work cut out for us, finding ways to support the most vulnerable members of our community in the midst of a pandemic. Our priority was to ensure the most vulnerable and isolated members of our community were supported, that people could get access to essentials and that nobody felt alone.

We were very aware of the challenges and amazed by the willingness to get involved and lend support. Names began to trickle in of those wanting to help. The trickle turned into a torrent. People with time and willingness to give back into the community in a time of need. Responding to the changing needs of our community, our volunteer roles changed as well. Many of the roles centred around welcoming people to our centres were paused, while new roles, including shopping and food and meal deliveries, dog walking and telephone befriending, were rolled out.

How our volunteers made a difference:

  • With the help of a dedicated team of volunteers, we delivered more than 4,400 Mayfair Meals to people who were unable to cook for themselves.
  • Our Ring & Ride team carried out nearly 6,000 passenger journeys, ensuring people could still access essential services, and offered a prescription collection and delivery service, delivering more than 600 prescriptions to those who were shielding.
  • With the help of volunteers, we were able to reach out and offer telephone befriending, supporting nearly 80 people.
  • Our volunteers also stepped up to help marshal the local vaccination hub, standing out in rain, snow and hail.

With the restrictions easing from May 2021, we have been pleased to be welcome back volunteers whose roles were put on pause and others who haven’t felt safe working in public-facing roles until now. It’s lovely to have them back. It feels like the Mayfair Family is back together. Only now it’s an extended family, with some fresh faces in the mix.

Each one of our volunteers brings something to the role. Each one gives us their time, their energy and their life experience to help their community. We’d like to thank each and every one of them. Thank you.