What you may and may not do when you use the Strettons Mayfair Trust (SMT) website and the consequences of breaking the rules.


It is the responsibility of all users of the SMT website to read and understand this policy.  This policy will be updated from time to time, in order to comply with legal and policy requirements.


This Acceptable Use Policy (AUP) sets out the terms between users and SMT under which USERS may access our website.  This policy applies to all users of, and visitors to, this website.  It should be interpreted so that it has the widest application and to include new and developing technologies and uses, which may not be explicitly referred to.

This Acceptable Use Policy sits alongside the SMT Privacy Policy, Data Protection Policy and Records Retention Policy.

As a user of our website you accept and agree to abide by all the provisions mentioned in this Acceptable Use Policy.


The SMT website may not be used directly or indirectly by a user for the download, creation, manipulation, transmission or storage of:

  1. Any offensive, obscene or indecent images, data or other material, or any data capable of being resolved into obscene or indecent images of material.

The SMT website must not be deliberately used by a user for activities having, or likely to have, any of the following characteristics:

  1. Intentionally wasting staff effort or other SMT resources.
  2. Corrupting, altering or destroying another user’s data without their consent
  3. Disrupting the work of other users or the correct functioning of the website
  4. Denying access to the website and its services to other users.

Users must not:

  1. Introduce data interception, password detecting or similar software or devices to the SMT website.
  2. Seek to gain unauthorised access to restricted areas of the SMT website.
  3. Access or try to access data where the user knows or ought to know that they should have no access.
  4. Carry out any hacking activities or
  5. Intentionally or recklessly introduce any form of spyware, computer virus or other potentially malicious software.
  6. Use the website for the purposes of promoting unsolicited advertising or sending spam.
  7. Use the website to simulate communications from us or another service or entity in order to collect information, authentication credentials or other information (phishing).
  8. Use the website in any manner which harms vulnerable adults, children and young people.
  9. Use the website to represent or suggest SMT endorses any other business, product or service unless we have separately agreed to do so in writing.


In the event of a breach of this Acceptable Use Policy by a user the SMT may, in its sole discretion,

  1. Restrict or terminate a user’s right to use the SMT website, irrespective of whether they are a staff member, a volunteer or an outside party.
  2. Withdraw or remove any material uploaded by that User in contravention of this policy.
  3. In relation to a staff member consider invoking the disciplinary policy and procedure.
  4. Where appropriate, disclose information to law enforcement agencies or the Information Commissioner’s office and take any legal action against a user for breach of this policy, including but not limited to  claiming all costs, fees and disbursements (including but not limited to legal fees) connected.


If someone is concerned that this Acceptable Use Policy has been breached, they should normally raise those concerns with their immediate line manager or Chief Officer.  This may depend on whether the person with the concern is a staff member or volunteer.  It may also depend on the identity of the person thought to be involved in the breach.

If the immediate line manager or the Chief Officer is thought to be involved, an approach should be made to the link trustee for the area concerned.

If the person thought to be involved is a trustee an approach should be made to the Chair of Trustees.

If the person thought to be involved is an outside party this should be reported to the Central Services Manager without delay.

The earlier the concern is raised the better and the easier it will be to take action to avoid escalation of the problem.

We will try to resolve any dispute quickly and efficiently.

CRW – 25.02.2020